Terms and Conditions


Welcome to Gima (UK) LTD's e-commerce platform. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Definitions

  • "We," "Us," "Our," refers to Gima (UK) LTD.
  • "You," "Your," refers to the user or customer of our e-commerce website.
  • "Goods," "Products," refers to items available for purchase on our website.

2. General Terms

2.1. Acceptance of Terms: By using our website, you agree to these terms and conditions. If you do not agree, you should not use our website.

2.2. Amendments: We reserve the right to update or amend these terms at any time. Changes will be effective immediately upon posting on the website. Continued use of the website after changes constitutes acceptance of the new terms.

3. Ordering and Payment

3.1. Placing Orders: Orders can be placed through our website. Once you place an order, you will receive an order confirmation email. This email does not constitute acceptance of your order.

3.2. Order Acceptance: Our acceptance of your order takes place when we dispatch the goods to you. We reserve the right to cancel your order at any time before dispatch for any reason.

3.3. Payment: We accept payment through various methods as indicated on our website. Payment must be made in full before dispatch. Prices are subject to change without notice but will not affect orders already accepted.

4. Shipping and Delivery

4.1. Delivery Area: We deliver to specified areas as outlined on our website. Delivery to certain remote areas may incur additional charges or may not be possible.

4.2. Delivery Times: Estimated delivery times are provided on our website. We will make reasonable efforts to deliver goods within the stated time frame but are not liable for delays.

4.3. Delivery Charges: Delivery charges are as stated on our website and will be added to your order total at checkout.

4.4. Risk: Risk in the goods passes to you upon delivery.

5. Returns and Refunds

5.1. Returns Policy: You have the right to return goods within 14 days of receipt, provided they are in their original condition and packaging. To initiate a return, contact us via our website or customer service.

5.2. Refunds: Once we receive and inspect the returned goods, we will process a refund within 14 days. Refunds will be issued to the original payment method.

5.3. Exclusions: Certain goods may be excluded from our returns policy for hygiene or safety reasons. These items will be clearly indicated on our website.

6. Product Descriptions

6.1. Accuracy: We strive to ensure that product descriptions, prices, and availability are accurate. However, errors may occur. We reserve the right to correct any errors and to refuse or cancel any orders based on incorrect information.

7. Intellectual Property

7.1. Rights: All content on our website, including text, graphics, logos, and images, is the property of Gima (UK) LTD or its licensors and is protected by copyright and other intellectual property laws.

7.2. Use of Content: You may not reproduce, distribute, or exploit any content without our express written permission.

8. Privacy Policy

8.1. Data Protection: We are committed to protecting your privacy. Our privacy policy, which is incorporated into these terms, explains how we collect, use, and protect your information.

9. Liability

9.1. Limitation: We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or purchase of goods. Our total liability for any claim shall not exceed the price of the goods supplied.

9.2. Exclusions: Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence or for any other liability that cannot be excluded or limited by law.

10. Governing Law

10.1. Jurisdiction: These terms are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.

11. Miscellaneous

11.1. Severability: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11.2. Entire Agreement: These terms constitute the entire agreement between you and us regarding the use of our website and supersede all prior agreements or understandings.

11.3. Contact Information: For any questions or concerns, please contact us through our website's customer service section or at:

Gima (UK) LTD
[Phone Number]
[Email Address]

By using our website and placing orders, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.