Privacy Policy

Privacy Policy for Gima (UK) LTD

Gima (UK) LTD (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.gimauk.co.uk) or interact with our services.

1. Information We Collect

1.1. Personal Information
We may collect the following types of personal information:

Contact Information: Name, email address, phone number, postal address.
Account Information: Username, password, and other account details.
Payment Information: Credit/debit card details, billing information.
Demographic Information: Age, gender, interests.
Communications: Feedback, comments, messages.

1.2. App Permissions and Data Usage
Our mobile application may require certain permissions to provide its intended functionality. These permissions are used solely to enable features within the app and are not used to collect or access your data for any other purpose.

Specifically:
Camera Permission: Our app requires access to your device’s camera exclusively for the purpose of scanning barcodes and QR codes. This permission is not used for taking photos, recording videos, or any other function. No images or data obtained through the camera are stored on our servers or shared with third parties.

1.3. Non-Personal Information
We may collect non-personal information about your interaction with our website, including:

Browser Information: IP address, browser type, operating system.
Usage Data: Pages visited, time spent, referring/exit pages.
Cookies and Tracking: Information from cookies, web beacons, and similar technologies.

2. How We Use Your Information
We use your information to:

Provide Services: Process transactions, deliver products, manage your account.
Improve Our Services: Analyse usage trends, enhance website performance.
Communicate: Send updates, newsletters, promotional materials.
Customer Support: Respond to enquiries, provide support.
Compliance: Meet legal and regulatory requirements.

3. How We Share Your Information
We may share your information:

With Service Providers: Third-party vendors who assist in website operations, payment processing, and customer support.
For Legal Reasons: To comply with legal obligations, protect our rights, or respond to lawful requests.
In Business Transfers: In connection with mergers, acquisitions, or sales of assets.

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:

Enhance User Experience: Remember preferences, personalise content.
Analyse Traffic: Monitor and analyse website performance.
Advertising: Provide targeted advertising based on Browse history.
You can manage your cookie preferences through your browser settings.

5. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

6. Your Rights
You have the right to:

Access: Request a copy of the personal data we hold about you.
Rectify: Correct any inaccurate or incomplete information.
Erase: Request the deletion of your personal data.
Restrict Processing: Limit how we use your information.
Data Portability: Request the transfer of your data to another service provider.
Withdraw Consent: Withdraw your consent for data processing.

To exercise your rights, please contact us at info@gimauk.com.

7. Children's Privacy
Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of any such data, we will take steps to delete it.

8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Effective Date” at the top. Your continued use of our services constitutes your acceptance of the changes.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Gima (UK) LTD
Gima house, Unit 4
Rippleside Road Commercial Estate
Barking, IG110RH, UK

Email: info@gimauk.com
Phone: 020 8709 0010

This Privacy Policy aims to comply with applicable laws, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.